Crisis Services

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If there is immediate danger of harm to self, others or property, call 911 or go to the nearest emergency room if it is safe to do so. Otherwise, one of the following services may be the right fit for you.

Need help deciding? Give us a call at 574-533-1234 and one of our trained professionals will help triage your need and connect you to the appropriate level of care.


  • 988: National suicide and crisis lifeline. You can call, text or chat with a trained counselor 24/7/365.
  • Oaklawn 24/7 line: 574-533-1234. A trained professional can help connect you to the appropriate level of care.
  • Oaklawn mobile crisis response team: 574-533-1234, option 1. The team operates 8 a.m.-8 p.m. 7 days a week and may respond to your location depending on need.
  • Oaklawn mobile opioid response team: 574-537-2700. Available 24/7 for anyone with an opioid use disorder or for other supports seeking information on opioid use disorder treatment.
  • Oaklawn Crisis Center: 574-533-1234, option 1. The center is open 8 a.m.-8 p.m. daily. 420 N. Niles Ave., Suite 100, South Bend, IN 46617. The center offers a safe place for people experiencing a mental health or substance use crisis to be quickly assessed, de-escalated, stabilized and linked to appropriate treatment. Walk-ins welcome! (Ring bell for entrance.)
  • Oaklawn Open Access: Though not a crisis service, Oaklawn offers walk-in hours daily for those wishing to begin mental health or substance use treatment. Read more about Open Access here.

The Crisis Continuum of Care

Mental health crises happen. When they do, connecting to the right level of care makes a difference.

Oaklawn is committed to being a leader in mental health and substance use treatment in our community, which means increased responsiveness to those in crisis. Over the past two years, we have expanded existing programs, launched new services and planned for the future. With much support from the community, we have made tremendous strides in filling in the gaps and working toward completing a full continuum of crisis care: someone to call, someone to respond and somewhere to go. 

#1 Someone to call: 24-hour crisis phone line

Anyone experiencing a mental health or substance use crisis can call 574-533-1234 24/7 to speak with a local trained specialist who will help assess your situation. Often, crises can be resolved over the phone by talking through and planning with a professional. If not, our staff can link to other crisis services for further help. Interpretation services available.

You can also call 988, the new national suicide and crisis hotline, to connect with trained counselors who will listen, understand how problems are affecting you, provide support, and connect to resources if necessary.

#2 Someone to respond: Mobile crisis response team

Depending on your situation, our Mobile Crisis Response Team may dispatch to meet with you in the community. This multi-disciplinary team consists of therapists, case managers and peer support professionals, who each bring unique expertise. Teams serving adults operate from 8 a.m. to 8 p.m. seven days a week. A new team dedicated to serving youth and families operates 1-8 p.m. Monday-Friday. To contact the Mobile Crisis Response Team, call 574-533-1234, option 1.

#3 Somewhere to go: Crisis centers

Since 2019, Oaklawn has worked closely with invested community partners to identify gaps in our local mental health system. After convening interested parties from local health, law enforcement and government bodies, as well as studying how other communities have addressed similar concerns, partners agreed that an integrated system of mobile crisis teams and a crisis center would be the most effective way to address the serious gaps in our behavioral health infrastructure. 

Read more about the St. Joseph County Behavioral Health Crisis Center and the need for the center here. The center opened to the public on Monday, March 4, 2024, and currently operates 8 a.m.-5 p.m. Monday-Friday with plans to expand as staffing increases.

Read more about the Elkhart County Behavioral Health Crisis Center and the need for the center here.

Contact Us

Elkhart County Access
Center 24/7

South Bend Access
Center 24/7

Mishawaka Campus


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